Employee Engagement

Employee Engagement

The case for employee engagement is clear: Engaged employees’ work more productively, deliver higher levels of customer service, experience greater levels of satisfaction, and improve the bottom-line performance of the organisation. That’s good for the individuals who work there and great for the company that employs them.

But during times of organisational change or displacement leaders need to pay additional attention to the doing things that effectively engage both the ‘hearts and minds’ of their employees.  Because if they neglect this important aspect and just try and ram their changes in – they will often be confronted with significant (and lasting) resistance.

Solutions for Engagement

Employee engagement really is a multi-dimensional concept that describes the extent to which employees apply themselves at work – encompassing cognitive, emotional and behavioural components.  We work with our clients to ensure all three aspects are addressed to effectively engage people in the change process, including:

  • STAKEHOLDER MANAGEMENTfacilitating stakeholder enrolment, alignment and commitment
  • COMMUNICATIONS  – delivering targeted communications throughout the entire change process
  • NETWORKING CHANGE – high involvement mechanisms that extend the reach and depth of  change

The bottom line is that engaged employees come to work actively interested in what the organisation is trying to achieve (cognitive); they are highly motivated and committed to the organisation (emotional); and, to the benefit of the organisation, engaged employees ‘go that extra mile’ to help the organisation to succeed (behavioural). 

So the case for employee engagement remains very clear – which is why it’s vitally important to get it right first time (because they won’t trust you if you don’t).

Capability for Change

Whilst we believe you can’t outsource accountability for change (actually that’s your role) you could choose to partner someone with a proven track record in leading complex change. Someone who is curious to understand your particular situation. Someone who understands how to balance the ‘art and science’ of change. Someone who is committed to sharing their expertise with you. You could choose the Change Works Consulting Group.

Because we are personally committed to building your capability for change we also offer a set of leading-edge consulting services in process facilitation,  accelerated learning and individual coaching. All of which can be further enhanced with the application of our accelerated solutions toolkit to get you to where you really need to be – and more quickly. Interested?

Please contact us to understand how we can assist you in overcoming the greatest change challenges facing you today.


  • “If anything is certain, it is that change is certain. The world we are planning for today will not exist in this form tomorrow.” PHILIP CROSBY
  • “Traditional thinking is all about ‘what is.’ Future thinking will also need to be about ‘what can be.’ ”EDWARD de BONO
  • “Winners must learn to relish change with the same enthusiasm and energy that we have resisted it with in the past.”TOM PETERS
  • “You can buy a person's hands but you can't buy his heart. His heart is where his enthusiasm, his loyalty is.”STEPHEN COVEY
  • “We now accept the fact that learning is a lifelong process of keeping abreast of change.”PETER F. DRUCKER
  • “How you go about managing change in organisations is just as important as what you do.”ANONYMOUS

The Change Works Consulting Group – Real People, Real Solutions, Real Results.